9 questions
Which department is primarily responsible for guest check-in and check-out?
What is RevPAR in hotel management?
Which practice best improves guest satisfaction?
Upselling at check-in can increase hotel revenue.
Housekeeping is responsible for setting room rates.
A high average daily rate (ADR) always means a hotel is more profitable.
Explain two key benefits of using a property management system (PMS) in a hotel.
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Match each hotel role with its primary responsibility: