Privacy Policy

At Karson AI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use MakeQuestions, our educational question generation platform.

By using MakeQuestions, you agree to the collection and use of information in accordance with this Privacy Policy.

Personal Information

We may collect the following types of personal information:

• Account information (name, email address, username)
• Profile information you choose to provide
• Payment information (processed securely through third-party providers)
• Communication records when you contact us

Usage Information

We automatically collect information about your use of MakeQuestions:

• Questions you generate and interact with
• Session data and usage patterns
• Device information (IP address, browser type, operating system)
• Log files and analytics data
• Cookies and similar tracking technologies

Content Information

We collect content you create or upload:

• Text input for question generation
• Generated questions and answers
• Saved sessions and question sets
• Feedback and ratings you provide

We use your information to:

• Provide and maintain MakeQuestions services
• Generate questions and content for your educational materials
• Authenticate your account and prevent unauthorized access
• Process payments and manage subscriptions
• Improve our AI models and service quality
• Analyze usage patterns to enhance user experience
• Send important service notifications
• Provide customer support
• Comply with legal obligations
• Detect and prevent fraud or abuse

We do not sell, trade, or otherwise transfer your personal information to third parties except as described below:

Service Providers

We may share information with trusted third-party service providers who help us operate MakeQuestions:

• Authentication services (Clerk)
• Database hosting (MongoDB)
• AI model providers (OpenAI, Anthropic, Perplexity)
• Payment processors
• Analytics and monitoring services
• Customer support platforms

Legal Requirements

We may disclose your information if required by law or in response to:

• Legal process, court orders, or government requests
• Protecting our rights, property, or safety
• Preventing fraud or security threats
• Enforcing our Terms of Service

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

We implement appropriate technical and organizational security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security audits and updates
• Access controls and authentication
• Secure hosting and backup systems
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

We retain your information for different periods based on the type of data:

• Account information: Until you delete your account
• Generated questions and sessions: Until you delete them or your account
• Usage logs: Up to 2 years for analytics purposes
• Payment records: As required by law (typically 7 years)
• Support communications: Up to 3 years

We may retain anonymized or aggregated data indefinitely for research and improvement purposes.

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format
• Restriction: Limit how we process your information
• Objection: Object to certain types of processing
• Withdraw consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at hello@karson.ai. We will respond within 30 days.

We use cookies and similar technologies to:

• Maintain your session and preferences
• Analyze usage patterns and improve our service
• Provide personalized features
• Prevent fraud and enhance security

You can control cookie preferences through your browser settings. However, disabling cookies may limit some functionality of MakeQuestions.

MakeQuestions may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

MakeQuestions is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the “Last updated” date.

Your continued use of MakeQuestions after any changes constitutes your acceptance of the updated Privacy Policy.

If you have any questions about this Privacy Policy or our data practices, please contact us at: